Pulseboard

Support

Need help with Pulseboard? Email [email protected] and include your iPhone model and iOS version. We aim to reply within two working days.

Frequently asked questions

How do I connect my data?
  1. Open Pulseboard and tap Sign in with Google.
  2. Choose the Google account that your Fitbit data is linked to.
  3. Approve the read-only permissions for activity, health metrics, sleep and nutrition.
  4. Your numbers appear in the app, and you can then add widgets.
My widget shows no data

Check that you are signed in (Settings in Pulseboard) and that your Fitbit has synced to your Google account recently. Then open Pulseboard once so it can fetch the latest data and refresh your widgets.

Why do my widget numbers lag?

iOS gives each app a limited refresh budget for widgets, so updates can lag, especially when the phone is idle or in Low Power Mode. Pulseboard Pro refreshes more often. Open Pulseboard to refresh your widgets straight away.

How do I add a widget?
How do I disconnect and delete my data?

Open Pulseboard, go to Settings and tap Disconnect. This revokes Pulseboard's Google access and deletes the cached data from your iPhone. You can also remove access at myaccount.google.com/permissions. Deleting the app deletes the cache too. See the Privacy Policy for details.

How do I restore purchases?

Open Pulseboard, go to Settings and tap Restore Purchases. Make sure you are signed in with the Apple Account you used to buy. To manage or cancel a subscription, go to Settings > your name > Subscriptions.

Privacy and legal

Read our Privacy Policy and Terms of Use.